At BoothBuilder, we want you to be completely satisfied with your purchase. If you are not satisfied, you may return your product within 30 days of delivery for a full refund, subject to the following conditions:
- Eligibility for Return: Products must be returned in their original packaging, unused, and in the same condition as received. Custom-made or personalized items are non-refundable.
- Return Process: To initiate a return, please contact us at info (at) boothbuilder.com with your order number and details of the product you would like to return.
- Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.
- Refunds: Once we receive and inspect your returned item, we will notify you and process the refund within 7 business days. Refunds will be issued to the original payment method.
- Exchanges: If your product arrives damaged or defective, please contact us immediately at info@boothbuilder.com to arrange for a replacement.
For any questions or concerns, feel free to reach out to our support team.
